Contact

FascettaSHOP acknowledges to the buyer the opportunity to request the replacement of the goods purchased, or the ability for the customer to replace the product purchased with another of his choice.
Replacement Procedure:
Send to FascettaSHOP within 10 working days from receipt of goods, via fax to +390293560119 or e-mail to request replacement info@fascettaSHOP.it specifying name, address, bank details, order number and date of invoice.
FascettaSHOP After receiving confirmation of the possibility of change of goods and permission to return home, arrange for shipping at their own cost of the product, carefully packed in original packaging and complete with all accessories and all that originally provided, using a courier at its option, to:
FascettaSHOP c / oMollfam Monzoro Street, Utica 60 20010 Milan (Italy)FascettaSHOP proceed with the shipment of goods in place after the receipt of that being replaced, verify that the product delivered is intact, ie in original packaging, complete with every part of the product itself and there is no damage caused by use, and the receipt of payment of the new shipping cost and any price differences.
Articles in implementing particular (even if offered in the catalog), or made at the express request of the customer and other items not in the catalog made and / or supplied to the indication, design etc. customer can not be replaced.

All and only those items included in the catalog are covered by this warranty for defect and / or quality defects and / or workmanship for a period of 2 years from the date of shipment.
This guarantee is given to the following strict conditions:
Any complaints must be notified FascettaSHOP c / oMollfam Monzoro Street, Utica 60 20010 Milan (Italy), subject to revocation, by registered letter to be sent within seven calendar days from receipt of goods in case of errors or defects apparent or in case of defects and hidden defects, within 7 calendar days from its investigation.
In the case of recognition, both conventional and judicial, of any complaints raised by the buyer, FascettaSHOP is only required, at its option, to replace the quantity of the goods found, or to reimburse or return the corresponding amount of turnover. Transport costs for replacement and / or returning items under warranty are to be charged to FascettaSHOP only and only if it has previously recognized the right to guarantee and only with the carrier indicated by FascettaSHOP and in original packaging.
The buyer acknowledges that the guarantee as above provided by FascettaSHOP absorbs any further responsibility, is to avoid any action for damages direct or indirect arising from flaws or defects of the goods, as well as any other Any claim and / or exception of the buyer.
Even when complaints are valid offer, the buyer can not initiate actions that could compete, nor oppose the exceptions thereto, without first having made the payments due, or may delay or suspend payments to the respective deadlines.

FascettaSHOP recognizes the buyer the right of withdrawal, which is the ability for the consumer to return the product purchased and the reimbursement of expenditure incurred. This right is reserved exclusively to individuals (consumers) and can not be exercised by legal persons and natural persons acting for purposes attributable to their professional activity.
Procedure for exercising the right of withdrawal:
Send to FascettaSHOP within 10 working days from receipt of goods, via fax to +390293560119 or e-mail to the request for withdrawal info@fascettaSHOP.it specifying name, address, bank details, order number and date of invoice.
After receiving permission to return FascettaSHOP, arrange for shipping at their own cost of the product, carefully packed in original packaging and complete with all accessories and all that originally provided, using a carrier at its option, to:
FascettaSHOP c / oMollfam Monzoro Street, Utica 60 20010 Milan (Italy)
FascettaSHOP shall, within 30 days of receipt of merchandise, refund by bank transfer the cost of returned goods excluding the cost of the first shipment.
The right to cancel contract is unenforceable, if the product is not returned intact, or missing the original packaging, as an integral part of the product or for damage not caused by transport.
Articles in implementing particular (even if offered in the catalog), or made at the express request of the customer and other items not in the catalog made and / or supplied to the indication, design etc. The guest can not be considered “mail order” under the law regulating sales away from business premises, and thus outside the scope of the right of withdrawal.